Return Policy

OUR COMMITMENT TO YOU
At Lush & Tallow we stand behind the quality of every product we make. Your satisfaction is deeply important to us.

RETURNS/EXCHANGES:
Due to the personal nature of skincare products we are unable to accept returns or exchanges. However, if you receive a damaged or incorrect item please contact us within 7 days and we will make it right.

DAMAGED OR INCORRECT ITEMS:
If you receive a damaged, defective, or incorrect item please contact us at admin@lushandtallow.com within 7 days of delivery.

Please include:
• Your order number
• A photo of the damaged item
• A brief description of the issue

ALL SALES FINAL ON:
• Opened skincare products
• Sale or discounted items
• Gift cards

CONTACT US:
Questions about your order? We're here to help.

Email: admin@lushandtallow.com

Response time: 1-2 business days